Privacy policy

Table of Contents

Introduction

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or book our services.


Information We Collect

We may collect personal information including your name, phone number, email address, pickup and drop-off details, booking preferences, and any information you provide through contact forms or enquiries.

We may also collect basic website usage data such as browser type, device information, and pages visited to improve our website experience.


How We Use Your Information

We use your information to:

  • Process bookings and enquiries
  • Provide transport services
  • Communicate booking updates
  • Respond to customer support requests
  • Improve our website and services
  • Send important service-related notices

Payment Information

Payments may be processed through secure third-party payment providers. We do not store your full card details on our website unless clearly stated through a secure payment system.


Cookies

Our website may use cookies to improve functionality, remember preferences, and analyse website traffic. You can manage cookie settings through your browser at any time.


How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.


Sharing Your Information

We do not sell or rent your personal information. We may share information only when necessary to:

  • Complete your booking or service request
  • Work with trusted service providers
  • Comply with legal obligations
  • Protect our rights or safety

Data Retention

We keep personal information only for as long as necessary to provide services, meet legal obligations, resolve disputes, or improve customer support.


Your Rights

You may request access to your personal information, ask for corrections, or request deletion where legally permitted. You may also opt out of non-essential communications.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.


Children’s Privacy

Our services are not directed toward children, and we do not knowingly collect personal information from minors without appropriate consent.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.


Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact our team for assistance.